ACCOUNT & PROFILE SETUP

How to publish and update my profile ?

1. Click the “+” on the top left corner
2. Click Profile Photo to update Photo
3. Fill in the information, like Basic Information, Language and Skills and etc.
4. Publish Your CV

How to change your password?

  1. Login to our Mobile App
  2. Go to “My” at the bottom menu
  3. Settings
  4. Change Password
  5. Input Current Password
  6. Input New Password and Re-Enter New Password to confirm

* Note: Password requirements: Minimum length is 6 characters.

How to reset your password?

  1. Open our Mobile App
  2. Go to Login Page
  3. Click “Forgot Password?” under LOGIN
  4. Input your mobile number
  5. Click Get Code to receive SMS Verification code
  6. Check the verify code from SMS
  7. Input verify code
  8. Input new password
  9. Finally click Submit to confirm update.

INTERVIEW

Interview Preparation

Preparation is the first essential step towards a successful interview. Employers are continually amazed at the number of candidates who have not prepared and possess little or no information.

1. Some employers will look at your social media photos, like your profile pictures on Facebook, Instagram and etc. It may be the first impression they have of you. We recommend you make sure your social media photos look professional.

2. Refresh your memory on the facts and figures of your PRESENT/FORMER employer. You will be expected to know a lot about a family that you have previously worked for.

Tips for Interview

1. Ensure that you know the exact date and time of interview, the employer’s name and the correct pronunciation

2. Dress in professional. Don’t wear anything too casual, like shirts with big logo or slogan, or anything that reveals too much skin.

3. Try to arrive (Be ready in our App) 5 to 10 minutes early to be safe. Make sure you text or call the employer if you are running late.

4. Keep eye contact during the interview to show that you are professional and confident.

5. Prepare the questions you will ask and remember that an interview is a ‘two-way street’. The employer will try to determine through questioning if you have the qualifications necessary to do the job.

6. Probing questions you might ask…

(a) What would I be doing each day?

(b) What is the starting salary?

(c) Which day will be my rest day?

(d) What will be the sleeping arrangement? Will I have my own room, or will I be sharing with someone else?

(e) Do you provide shared food or food allowance?

After Interview

Text the employer to say something like “Dear Mr/Mrs , this is xxxxxxx. Thank you for your time today. It was good to meet you, please get in touch if you have any more questions.”

GENERAL QUESTIONS

Why choose 1maid2?

We are an employment agency registered in Hong Kong. We promise not charge domestic helpers, NOT even the prescribed commission (10% of the first month salary) by Labour Department. All Applicants are welcome to use our platform to find a new job.

We currently connects foreign domestic workers from the Philippines and Indonesia with employers in Hong Kong.

Information that will be publicly displayed

1maid2 cares about your privacy and only shows the information that is necessary for the other party to evaluate your AD or CV. We will never publicly share your information phone number or identification number. You can read our Privacy Policy for more information.

Do I need to pay any fee ?

We promise not charge domestic helpers and only charge employers. However there is a training fees to local agency.

Direct Hire case – for first timer around 26,500 Philippines Pesos (2 times med plus training)
Ex-Hong Kong case – around 21,000 Philippines Pesos

Disclaimer: 1maid2 Limited is not involved to the training fees. The fees would be received fully by the Manila agency.

Can I live out ?

You should work and reside in your employer’s residence in accordance with Clause 3 of the standard employment contract, the employer is required to provide you with free accommodation as per the standard specified in the “Schedule of Accommodation and Domestic Duties: of the employment contract.

What could happen if I live out?

If you are caught living out, the consequences for both the employer and domestic helper can be very serious. Your employer could be fined up to HK$150,000, imprisoned and lose the right to hire a domestic helper in future. Domestic helpers are likely to be imprisoned, deported and banned from working in Hong Kong ever again.

Can I take up part-time employment with my employer’s consent?

No, it is illegal under the Immigration Ordinance for you to take up any employment with any person other than your employer named in your visa.
You will be liable to prosecution and removal for breaching the conditions of stay. If you are so removed you will not normally be allowed to come to Hong Kong again to work as a helper.

Am I entitled to statutory holidays if I have been working for less than 3 months?

Yes, domestic helpers are entitled to statutory holidays regardless of their work duration. Your employer must give you the day off even if you have been working for less than 3 months. However, legally employers are not required to pay salary for the holiday until after the first 3 months of service.

When should the domestic helper salary and food allowance be paid?

Domestic helpers should be paid monthly, within 7 days of the end of the wage period. If you are paying a food allowance, we recommend this be paid at the start of the month.

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